KKL Luzern

Creating a safe booking experience via cashless technologies



KKL Luzern is a cultural and congress center with a concert hall that is renowned for its acoustic properties established back in 1998 by Jean Nouvel. Its visitors can expect unique experiences due to a combination of high-quality cuisine, select events, and impressive facilities.


COVID-19 undermined the Client’s ability to provide its highest value, which is imperative for the Client as they want to maintain a fair social partnership with stakeholders. The Client needed to make their events available for the visitors despite the difficulties and limitations caused by the pandemic. That is why event website development became a priority for the Client.


In collaboration with the Client, our team focused on their event app development and created an intuitive and convenient visual purchase interface. This interface allows users to search for unoccupied seats and book them, according to the safe distance requirements. Additionally, we optimized the website to smoothly perform on almost every modern smart device.


As a result, the Client was able to host more than 500 national and international musical, gastronomic, business, scientific, and educational events while inspiring approximately 500,000 visitors annually despite the COVID-19 pandemic.

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